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Fenwick Longview Issue 85, April 11, 2024—Forwarded this? Sign up yourself

  

SEO Is For People

 

In November of 2003, Google fired a warning shot. It released a surprise update to its search algorithm which delisted thousands of high-ranking websites, overturned long-held search-ranking wisdom, and sent that whole industry of search experts reeling. It was, as one of them described it, “slaughter.”

 

And that’s because the update was designed to stop the noxious but widespread practice of “keyword stuffing”—inserting unnatural, repetitive, and disingenuous phrases into a piece of writing to trick the algorithm. 

      Google-Keyword-Stuffing-Example

      Yet 20 years later, people are still stuffing keywords. Clients ask us to do it, and many software platforms exist to assist with it against all available advice and despite Google’s repeated, grim warnings.

       

      What on earth is happening that people still believe this works? Today, I’ll tell the story of the most unkillable SEO myth and the breathtaking freedom that follows when you realize it is false. SEO writing is not for robots. It never was. It never will be.

       

      You need only write for 
 well, I’ll explain.

       

      By the way, you can now take our writing course on demand. Superlatives from recent students: "Masterpiece" "Clear and engaging" "Super-valuable insights."

      TLAW_EmailAd_2-1

       

      Florida, man

       

      That November in 2003, a writer named Blake was planning a search conference in Boca Raton and decided to name Google’s grisly update “Florida,” which stuck. Thereafter, Google began naming its own updates, “in the same manner [as] hurricanes,” says Search Engine Journal, which seems fitting. Each landfall is devastating.

       

      After Florida, the updates gathered pace. Big “core” updates now average about two per year with daily minor releases—thousands per annum. 

       

      And today, after more than 6,000 updates, 1.2 million large tests, thousands of human search testers giving continuous feedback, and Google’s explicit warnings about gaming the system, people I talk to in marketing seem unaware. Or think it does not apply to them. They maintain the belief that with $60 of software and hand-me-down advice from before Facebook existed, they can instruct their writers to outsmart Google.

       

      Oh, my kingdom for that sort of main character energy.

       

      This is akin to wandering into a modern-day mob hangout and trying to win their trust by speaking exclusively in quotes from The Godfather. 

       

      Let’s return to our hurricane analogy. If hurricanes are measured in their ferocity on a scale of 1-5, Google is a six. To you and me, its resources are infinite. The days when you could coax secrets from Google’s head of spam over drinks at a conference are as extinct as the term “webmaster.” Google has beaten SEOs. That fight is over. Citizen scammers are scattered to the winds, and in fact, we content marketers are part of the product: We work for Google, producing fodder for results, following its site structure advice, and occasionally finding bugs for it to patch.

       

      There is only one loophole left to exploit. And to understand it, you must look at where Google clashes with other even bigger hurricanes it cannot best, and how it hopes to fight them.

       

      Every year, Google pays Apple an $18 billion ransom to remain the default search provider on Apple devices. At any time, Apple could turn this off. Meanwhile, the U.S. Federal Trade Commission’s head Lina Khan has vowed to break up Google. The European Union is delivering a withering fusillade of multi-billion-dollar fines. And then there are AI tools. OpenAI has singlehandedly resurrected Google’s only true search rival, Bing, and search aggregators like Perplexity now rob Google of clicks.

       

      All this pressure forces Google to compete in the one area that cannot be denied or regulated away—user experience. To maintain dominance, Google must remain the easiest, friendliest, least cognitively taxing way to find answers on the internet. 

       

      Since 2014, it’s been experimenting with so-called “zero click content,” where it displays a complete answer at the top of results which saves people from having to click. One in five searches contains such a snippet. Now they also include AI-generated answers.

       

      Pause to consider this. A company that makes $209 billion on people clicking has cut deeply into those clicks. Google is worried.

       

      How else can Google improve its experience? By culling all the untrustworthy, unnatural, unoriginal, uninsightful, and ineffective writing that would break its users’ trust. They must not grow frustrated. They must love Google.

       

      This has always been Google’s intent since the Florida update: Help people find unique and useful information to win their trust.

       

      "Google's automated ranking systems are designed to present helpful, reliable information that's primarily created to benefit people, not to gain search engine rankings, in the top Search results." - Google

       

      How can Google tell whether someone found the information unique and useful? Aside from human testers and its inhuman crawler, surprisingly little: 

      • Did a user click? 
      • Did they read? (Dwell on the page)
      • Did they hit the back button, or click to read more?

      Google’s algorithm is running vast, incessant tests to lift pages out of the depths of search to see how real people interact with them, to assign a rank. It’s a typhoon of activity to see whether real people value what they’re reading.

      And this is that final vulnerability—which is no vulnerability at all. Users enjoy useful things clearly written. 

       

      The choice is yours:

      1. Stuff words, buy backlinks, run heists, and pray you outrun the hurricane
      2. Write for people

      To choose the former is to entertain us all—because it means behaving like Florida’s eponymous state hero, Florida Man, committing reckless, ill-advised, self-defeating crimes that subject you to periodic SEO update slaughter. 

       

      To choose the latter is to enjoy deep respite. You simply need to write clearly for your audience. It's still work. But, future-proof work.

       

      It's also a lot more fun. And your audience will feel that.

       

       

      But wait Chris, isn’t there a whole $68B SEO industry? 

       

      Yes. Some of these agencies and individuals can be helpful—not in telling you what to write, but in telling you how to make all the things you’ve written work better together. Or what I call technical SEO. They can improve your site structure, page speed, and user experience. They can help you experiment. And they can suggest keywords—but only to give you ideas. 

       

      They are never a replacement for your company having a “big idea” and useful, original, credible information and people willing to tell it. Never let them tell you you need seven uses of a particular term. We’ve worked with dozens. Some I liked. Some offered a necessary alternative perspective. But I have only ever heard one or two talk about “originality,” or what our client is actually credible to write about—aka things that are actually read and shared. We are always the most successful at SEO when we take that brief and then write to thrill ourselves, and by association, our readers.

       

      (And pull a Donnique and help your experts write things so good they get invited to speak at conferences.)

       

      But also, lots of SEO providers are just a scam. I don’t have numbers. It’s just based on the briefs some of them send this team. They’re getting paid thousands per month to run searches in Semrush that offer nothing we didn’t already know.

       

      How can said scams exist without being useful? Wouldn’t marketers find out? I think of it like indexed mutual funds. When Vanguard released indexed funds—funds that merely tracked the market without a manager—it seemed crazy. All other funds had an expensive, Wall Street type in charge. Weren’t they necessary? It ends up, funds without a manager beat 92% of funds with one. Managers were actually harmful. Today, few funds have managers.

       

      Just because something exists is not proof it works.

       

       

      How to apply today's story

       

      Take a moment to read Google’s brief guide to writing helpful content. Anything you can borrow there to improve your own writing rubric for your company or client?

       

      Start a conversation about today's story on LinkedIn

       

      In the next issue

       

      How content programs learn.

       

      Inside Fenwick

       

      Fenwick’s writing course cohort is halfway through and people seem to like it. To promote the next cohort, we’re very seriously thinking about playing lingo bingo on LinkedIn live and asking people to submit corporate websites to politely roast. If this is a bad idea please be a friend and tell me now.

       

      (Early concept art.)

      Screen Shot 2024-04-10 at 10.10.51 AM-1

       

      Also, Callie had six kittens! (Carina has more photos and accepts Venmo.)

      Screen Shot 2024-04-10 at 10.42.18 AM

       

      Worth reading

       

      Flashback: Why Writing Skills Make You an SEO Wizard. My own, from 2018.

       

      In case you missed our recent fun-raiser.

       

      Gen Z broke the marketing funnel. Visually stunning. Rich with statistics. But substance-wise? A bit of another “the funnel is dead, long live the funnel by another name” piece. (Also generational thinking may be bogus. Look at how close some of the Gen Z and Millennial statistics are.)

       

      How Corporate Jargon Can Obscure Reality. Notably, around layoffs. 

       

      Laura Olins. The more senior you go, the more concise you grow.

       

      Why teamwork solves the B2B SEO malaise. By Velocity Partners.

       

      Slack’s very human updates. Little copy. Big devotion.

       

      New marketing VP wants to change the site. Good idea or bad idea? 

       

      Dribbble’s 404 page. Best ever? (It lures you back into Dribbble.)


      Datadog’s design system.

       

       

       

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